businesses, brands, celebrities, causes and more
CChat ecosystem is a suite of messaging-first products that all modern internet businesses can use to accelerate growth across the customer lifecycle, from acquisition to engagement, and support.
With an easy to use and a wide range of features available within the brand section, you can easily showcase your brand page, services, or product in new and modern ways.
Create your own original brand page that reflects you or your brand and get online in no time.
Brand page
You can create your own exclusive CChat brand in-app page. This page allows you to easily produce and deliver info regarding your account, such as notices, event notifications, sharing images and videos, listing services, products and more in the same format as you would on a typical website.
Whoever you are, and wherever you are, the brand page is the central hub where you can genuinely engage in global relations and trade using superior networking features.
Brand catalogue
Brand catalogue is the easiest way to create a beautiful online gallery to showcase you products and services, and share via messaging environment with friends, family or potential customer.
Your products are the goods, digital downloads, services, and gift cards that you sell. CChat is already integrated with the platforms listed below and by using the product URL from one of these platforms, it will populate your product page (images, product name, price and description) accordingly.
Even if there is no integration in place, you will still able to add a new product and fill the required information manually.
1-on-1 Chat
Increase customer satisfaction and gain efficiencies with a modern help desk. Each support department is your team inbox. Respond to customers across all channels from a team inbox.
Hold group conversation, Reply later, invite additional teammate to the existing discussion, and collaborate or provide support via in-app voice call.
Create your own chat departments within the brands, and reply directly to inquiries from CChat friends and potential customers in real time, or anytime, and from anywhere just like in our chat section.
Broadcasting channels
Channel is a tool for broadcasting messages to large audiences with unlimited number of followers.
When you post in a channel, the message is signed with your channel’s name and not your personal name.
Post messages in your channel feeds to update your friends, fans and followers. The ability to like or add comments lets you maximise your channels potential for communication Along with push messages, you can also use the channels to send an unspecified number of users news and notifications.